Frequently Asked Questions

How old do I need to be to rent a vehicle?

You must be 21 years or older to rent most of our vehicles. You must be 25 to rent some of our specialty vehicles. Please call us if you have any questions.

Do I need a special license to drive one of your vehicles?

You may drive, for personal use, most of our vehicles with a standard, Class C, drivers license. We have a few large trucks that require a special license. Please ask us if you are unsure.

Can I use a prepaid card?

Avon does not accept prepaid cards.

What kind of credit cards do you accept?

We accept: Visa, Master Card, Discover, American Express, and Diners Club.

Can I pay with cash?

We will take an authorization on a credit or debit card when you pick up your vehicle.  You may pay with cash at the end of your rental; however, we will still need a credit or debit card to take an authorization when you pick up the vehicle.

Will my insurance cover my rental?

You will need to check with your insurance agent to ensure your coverage will transfer and cover the type of vehicle you are renting.  If you have a commercial automobile policy you can issue Avon a Certificate of Insurance (COI).  Instructions and requirements for issuing a COI can be found here.

What if I need to keep the vehicle longer than I initially planned?

We are glad you are enjoying our vehicle!  Please just call the branch where you picked up the vehicle to let us know how long you will be extending for.

How much gas do I need to return the vehicle with?

Please bring the vehicle back with as much fuel as you received it with.  When you receive the vehicle you will preform a checkout with one of our representatives.  Your pink checkout slip will indicate the fuel level.

Can I rent from the airport?

We can provide you a vehicle at the Southern California airports.  Please give us a call to make arrangements.

Can I add an additional driver to the rental?

Additional drivers can be added to the rental for no additional fee.  They must provide their drivers license and proof of insurance.